Harvard Business School | Francesca Gino and Frances X. Frei

This multimedia case study delves into the remarkable journey of Bozoma Saint John, uncovering pivotal moments from her childhood and career that shaped her authentic leadership style. Saint John's narrative inspires and empowers, revealing her courage, vulnerability, and her unwavering pursuit of her goals. Throughout the case, she shares valuable frameworks to combat imposter syndrome, reframe feedback positively, and even reflects on the lessons learned from failure. Saint John's dynamic presence comes to life in this multimedia exploration, prompting a spirited conversation about organizational acceptance of leaders like her.